Refund policy

Returns & Cancellations Policy

Final Sale Policy All sales are final. We do not accept returns, exchanges, or order cancellations once an order has been placed and processed. Please review your order carefully before completing your purchase.

Damages and Issues Please inspect your order upon reception. If an item arrives defective, damaged, or if you receive the wrong item, contact us immediately at rikm59@gmail.com so that we can evaluate the issue and resolve it for you.

Exceptions / Non-Returnable Items Certain types of items cannot be returned under any circumstances, including custom products (such as special orders or personalized items), perishable goods, and sale items or gift cards.

European Union 14-Day Cooling-Off Period Notwithstanding the above, if merchandise is being shipped into the European Union, customers have the legal right to cancel or return their order within 14 days for any reason and without justification under EU consumer law.

To be eligible for an EU cooling-off return, the item must be in the same condition that you received it: unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase. To initiate an EU return, contact us at rikm59@gmail.com.

Refunds (Damaged Goods & EU Returns Only) If a refund is approved due to a verified damaged/defective item or a valid EU cooling-off return, we will notify you via email. Approved refunds are automatically issued to your original payment method within 10 business days. Please note that banks and credit card companies may require additional time to process and post the transaction.

If more than 15 business days have passed since your refund was approved, please reach out to us at rikm59@gmail.com.